FAQ

Micro Print Shop Logo

Frequently Asked Questions

We provide a full range of custom printing and branding services, including screen printing, embroidery, DTG (direct to garment), DTF (direct to film), sublimation, promotional items, stickers, and graphic design. We also offer custom branding options such as neck labeling, woven labels, poly bagging, and order fulfillment to help businesses and brands create fully customized apparel.

We offer a variety of high-quality printing methods to fit different needs and budgets. Screen printing is ideal for bulk orders and long-lasting, vibrant designs. Embroidery provides a premium, stitched look for hats, polos, and jackets. Direct-to-garment (DTG) printing is perfect for full-color prints on cotton garments with no minimums. Direct-to-film (DTF) printing allows for highly detailed, multi-color designs on a variety of fabrics. Sublimation printing is great for polyester apparel and custom promotional items. Each method has its own advantages, and we’re happy to recommend the best option for your project.

In addition to apparel, we offer a wide range of custom promotional products to help businesses, teams, and brands stand out. Our selection includes stickers, tote bags, drinkware, banners, and more. We also provide custom branding options like woven labels, heat transfers, and packaging solutions to elevate your brand’s presentation. If you’re looking for something specific, reach out and we can help source the perfect promotional items for your needs.

We source high-quality garments from top brands like Ascolour, Bella Canvas, Next Level, Comfort Colors, Gildan, Independent Trading Co., Richardson, and more. Whether you need soft retail-style tees, heavy-duty workwear, performance fabrics, or budget-friendly options, we have something for every project. Our team can recommend the best garment options based on your needs and budget.

It depends on the printing method.

Screen Printing: Requires a minimum of 24 pieces per design.

Embroidery, DTG, DTF, and Sublimation: No minimums.

Mix & Match to Meet Minimums: If you're printing the same design on different garment types (e.g., hoodies and t-shirts), they can be combined to help reach the minimum order requirement.

If you're unsure which method is best for your order, contact us for guidance!

Yes! We offer tiered pricing discounts based on order quantity, meaning the more you order, the lower the cost per piece. Our price breaks are at 12, 24, 48, 100, and 250 pieces and up, making bulk orders more cost-effective. If you have a large order, contact us for special pricing and recommendations.

Yes! You can combine different styles, colors, and sizes in one order as long as the design remains the same across all items. For example, if you're ordering t-shirts and hoodies with the same print, they can be grouped together to meet the minimum order requirement for screen printing. Some printing methods, like DTG and embroidery, have no minimums, so you have more flexibility. If you're unsure about how to structure your order, our team can guide you through the process.

Yes, but we recommend using garments we source. Some fabrics may react differently to printing or embroidery, and we can only guarantee quality on garments we have tested and are comfortable using. If a misprint happens on customer-supplied items, we can only refund the print cost, not the garment itself. We also have wholesale access to top brands at discounted prices, often saving you money while ensuring the best print quality.

Our standard turnaround time is about two weeks (10 business days) from payment and artwork approval. Smaller orders may be completed sooner, while larger orders or peak seasons may take longer. If you need a faster turnaround, rush services are available for an additional fee.

Yes! We offer rush printing depending on order size, job complexity, and current workload. If you need a rush order, please contact us as soon as possible to confirm availability and pricing.

For most printing processes, a vector Adobe Illustrator (.ai) file is the preferred file type. We may also be able to use high-quality file formats such as Adobe Photoshop PSD, PDF, PNG, and sometimes JPEG. Lower resolution or complex artwork may require additional artwork fees to make it print-ready.

Yes! If you don’t have a print-ready design, our in-house design team can help. Whether you need a simple file adjustment or a completely custom logo or design, we’ll work with you to create high-quality artwork that prints beautifully. Design fees vary based on complexity, and we’ll provide a quote before any work begins.

Our process is designed to be smooth and efficient.

Request a Quote – Provide your design, garment choices, and order details.

Receive a Quote & Proof – We’ll send pricing and a digital mockup for approval.

Make Payment – We will provide a secure online payment link for easy checkout.

Production Begins – Standard turnaround is 2 weeks from payment.

Order Ready for Pickup or Shipping – We’ll notify you once your order is complete.

We keep you updated throughout the process, and rush services are available if you need your order sooner.

We offer both local pickup at our Wallingford, CT shop and nationwide shipping. If you’re local, you can stop by and pick up your order once it’s ready. For shipping, we use trusted carriers like UPS and USPS, and tracking information is provided once your order ships. If you need expedited shipping, let us know, and we’ll do our best to accommodate your request.

To get a free quote, just send us an email at contact@microprintshop.com with your artwork, preferred garment style, quantity, size breakdown, and any specific print details. Once we have your info, we’ll put together a custom quote, proof, and digital mockups for your approval—no cost, no obligation!

Looking to get started?